FAQ & Help

  1. General Information
    • Stayverse.com is an online platform designed for booking homestays. Similar to other accommodation booking websites, Stayverse connects travelers with hosts offering homestays, which are often more personalized and intimate lodging options compared to traditional hotels. Users can search for available properties, view details and photos, check availability, and book their stays directly through the website.

      Stayverse functions as an online marketplace that connects travelers with hosts offering homestay accommodations.

      Stayverse differentiates itself from other online travel portals by specializing in homestays, offering travelers authentic and culturally immersive experiences that standard hotels often cannot match. Unlike more generalized travel sites, Stayverse focuses on fostering local experiences and community-based stays, promoting cultural exchange between hosts and guests. The platform features a user-friendly interface with advanced search and filtering options, making it easy for users to find properties that suit their specific needs. Each listing on Stayverse provides comprehensive details about the property, including high-quality photos, amenities, local attractions, and detailed host profiles, which helps travelers make well-informed decisions.

  2. Booking and cancellation
    • You will have to sign up to create an account on our website to book a homestay. The best travel agents, for your specific destination will prepare an itinerary for your trip & provide you the best quotes in response to your request. You can choose the one that suits you the best and book your trip by making the payment.

      Log on to our website, visit the booking history and you will see an option of 'cancel'. , click on 'Cancel' and your booking will be cancelled.

  3. Account & Login
    • If you don’t have a Stayverse account yet,sign up. You can use your email address, G+ account, or even connect through Facebook. You will receive a confirmation link on the email address that you’ve used for registration. Signing up and creating an account is totally free.

      To reset your password, click forget password and enter your email address. Within a few minutes, you should receive an email inviting you to reset your password. Remember to choose a unique password and never share your password in any correspondence.

  4. Payments
    • We have various payment options to give you a delightful booking experience:

      • Debit/ Credit Cards
      • Net Banking

      Yes, it's safe to use your debit or credit card on Stayverse. They employ secure payment gateways, SSL encryption, and adhere to PCI DSS standards. Advanced fraud detection systems are in place, and they have a strict privacy policy. Your information is used only for booking and payment processing purposes, ensuring its safety.

      Please check our website for current promotional offer(s)/discount(s)

  5. Support and Feedback